Privacy Policy

Effective Date: October 2nd, 2024

At Studio ALOI, we value your privacy and are committed to protecting your personal information when you interact with our Website, commission bespoke jewelry, or engage in our custom design services. This Privacy Policy explains how we collect, use, and share your data when you use our Website and Services. By continuing to use our Website, you agree to the terms outlined below. This Privacy Policy is part of our Terms of Service. For inquiries, please contact info@myaloi.com.

"Studio ALOI," "we," "us," or "our" refers to Studio ALOI, which is owned, distributed, and operated by Celanta One DMCC. "You" refers to the user of our services and website.

Information We Collect

As a bespoke jewelry manufacturer, we collect and use certain information to offer personalized designs and a seamless shopping experience. We collect:

  • Personal Information: Full name, email address, physical address, phone number, and preferences for custom jewelry designs.

  • Order and Payment Details: Information related to your jewelry orders, including specific customization requests, transaction history, and payment information.

  • Design and Customization Preferences: Specific details shared with us for custom jewelry orders, including style preferences, material choices, and other relevant data.

  • Automatically Collected Data: Technical data like IP addresses, browser types, and usage statistics collected via tools like Squarespace and Google Analytics.

  • Third-Party Services: Information collected through trusted third-party providers, such as payment processors and marketing platforms.

We collect data directly from you, automatically through your interactions with our website, and from trusted third-party partners.

How We Use Your Information

Your data is collected and processed for the following purposes:

  • Service Delivery: To process your custom jewelry orders, provide customer support, and fulfill our contractual obligations.

  • Behavior Tracking & Analysis: To improve user experience, track visitor activity, and gather insights into how our services are used.

  • Marketing & Communication: To send you updates about promotions, new collections, or important information, only if you have provided consent.

  • Internal Statistics: For research, analytics, and internal reporting to improve services and understand market trends.

Sharing Your Information

We do not sell your personal data to third parties. However, your information may be shared in limited scenarios:

  • Third-Party Providers: We work with partners like Squarespace, Stripe, Google, and others to help deliver services. These providers may access some of your information as needed.

  • Legal Compliance: If required by law, regulation, or legal process, we may disclose your information.

  • Business Transfers: In the event of a sale, merger, or acquisition involving Celanta One DMCC, your data may be transferred as part of the transaction.

Third-Party Services

Our website may link to or use third-party services such as Shopify, Google, Stripe, Instagram, Vimeo, and Algolia. We encourage you to review the privacy policies of these third-party services, as their data practices may differ from ours.

Your Rights

You have the right to:

  • Access, Update, or Delete Your Information: Contact us at info@myaloi.com if you wish to view, modify, or delete your personal data.

  • Opt-Out of Marketing: You can unsubscribe from marketing communications at any time using the "unsubscribe" link in our emails or by contacting us directly.

  • Data Portability: Request a copy of the data we have collected about you in a structured, machine-readable format.

GDPR Compliance

If you are in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR), including:

  • The right to access your personal data.

  • The right to request correction or erasure of your data.

  • The right to object to or restrict the processing of your data.

  • The right to withdraw consent at any time.

To exercise your GDPR rights, please contact us at info@myaloi.com. While your data is stored in the U.S., it may be processed elsewhere in compliance with GDPR.

Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Children’s Privacy

Our Services are not intended for individuals under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete such data promptly. Please contact us at info@myaloi.com if you believe we have collected information from a child.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, identify you as a returning user, and improve website performance. You can manage your cookie preferences through your browser settings. Some third-party services we use may also deploy cookies in line with their own privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. Please review this page regularly for the most current version. Your continued use of our website after any changes constitutes acceptance of the revised Privacy Policy.

Contact Information

For any questions or concerns regarding this Privacy Policy or your data rights, please email us at info@myaloi.com.